When you arrive at Heinz Lofts: Park in the Heinz Lofts visitors parking lot, located toward the end of the street on the left. Enter through the front entrance, near the lot. Use the phone in the front entrance & dial #2115 or find Urban Escape on the directory. Come into the lobby & make a right. Go to the end of the hallway_ Suite C-115 is across from the cafe' (there is a massage therapy sign outside the door) Please Do Not arrive any earlier than the time of the appointment. I will be ready to start at the time of the appointment but if you're early you may wait in the Heinz Lofts community room.